Privacy Policy

Install IoT LLC Privacy Policy
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Effective Date: January 1, 2024
]Last Updated: June 18th, 2024

Welcome to Install IoT LLC ("Install IoT," "we," "us," or "our").

This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services, website, and any other online services that link to this policy (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect
We collect several types of information from and about users of our Services, including:

a. Information You Provide to Us

Personal Information: This includes information that can identify you, such as your name, email address, phone number, and postal address.
Account Information: Information necessary to create an account with us, such as username and password.
Communication Information: Records and copies of your correspondence with us, including email and chat messages.

b. Information We Collect Automatically

Usage Data: Details of your visits to our website and use of our Services, including traffic data, location data, logs, and other communication data.
Device Information: Information about your computer, tablet, smartphone, or other device you use to access our Services, including IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our Services;
Manage your account and provide customer support;
Communicate with you about our Services, including updates, offers, and promotions;
Analyze how our Services are used to improve our offerings;
Detect, prevent, and address technical issues and security risks.

3. We Do NOT Share Your Information
We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.We may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Protection of Rights: We may disclose your information to enforce our terms and conditions or protect our operations, users, or the public.

4. Data Security
We take reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

5. Your Choices
You have several choices regarding your information:

Access and Update: You can access and update your account information by logging into your account.
Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
Cookies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our Services may be inaccessible or not function properly.

6. 10DLC Compliance
Install IoT LLC complies with the 10DLC (10-Digit Long Code) regulations to ensure the secure and compliant use of messaging services for business purposes. As part of this compliance:Consent: We obtain explicit consent from individuals before sending any marketing or promotional text messages.

Opt-Out: You can opt-out of receiving text messages at any time by following the opt-out instructions provided in each message or by contacting us directly.

Transparency: We clearly communicate the purpose of our messages and provide our contact information in each message.

Data Security: We ensure the secure handling of all text messaging originator opt-in data and consent information.

7. Children's Privacy
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (sent to the email address specified in your account) or through a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Install IoT LLC
info@install-iot.com
www.install-iot.com/contact-us